Arden will notify the gas, electricity and water suppliers along with the relevant council for your council tax and they will write to you to confirm the account has been changed into your name(s). The meters would have been read at the time of your check in and the readings are provided to the suppliers.
Yes. They will need to pay an additional fee to be referenced, and a new agreement will be issued for all parties to sign.
If you want to make any changes you will need written confirmation from your Landlord. In the first instance you should contact Arden advising what you wish to do so we can make this request.
You should report this to our Property Manager, Liam.
You should always contact our Finance Manager, Kate to discuss your option.
Tenants are required to give 1 months' notice, from their payment anniversary date in writing.
Yes. The rent is paid in advance so the last month is still payable.
Yes, tenants are liable to pay the landlord's relet fee, which is stated in the Tenancy Agreement, section 9. Typically this is 50% + Vat of the first months' rent we achieve. They will also be liable for the rent up until a new tenancy commences.
Legally, we have up to 14 days after the final day of your tenancy to request the deposit release or raise any disputes. Once all parties are in agreement the DPS will take 3-5 working days to process this refund.